The prices shown in our online store include the VAT but do not include the shipping charges. Our current shipping charges are:

Shipping costs in united kingdom from an order value of 99 £ - 0,00 £ - free delivery

Shipping costs in united kingdom for an order value of 99 £ - 5,99 £

* All orders placed with the Horze web-shop are packed and sent out from our central warehouse in Netherlands within 2 business days after the order is made. Horze holds the right for delays during high season and campaign periods. For orders that include embroidery service, processing the order will take 1 - 3 extra days. Please note that shipments cannot be delivered to post box addresses. Several of the products are ordered from a partner, thus adding to the delivery time. Please refer to the shipping time mentioned on each product page and in the checkout to know your final expected delivery date.

Free shipping only applies to standard delivery. The customer should be prepared to pay an extra fee, defined in the shopping cart, if the customer wishes to have home delivery or chooses to pay cash on delivery. Free shipping does not apply to products that have been allotted an extra shipping charge, like carts and larger products like transportation items for pets. If a product has special shipping charges, this will be mentioned on the product page.

If a clear pricing error takes place (meaning the consumer should within the limits of consumer rights understand the error), the seller reserves the right to cancel an order and not sell items with faulty prices.

Please note that we currently do not deliver to Channel Islands (Guernsey, Jersey, Isle of Man).